Privacy Policy

Overview

This Privacy Policy explains how 1st Step Restoration collects, uses, and protects information when you contact us or use this website. We respect your privacy and collect only what we need to serve you.

Information we collect

When you call us, we collect the details you share, such as your name, phone number, address, and a description of your water damage. This website does not use contact forms. We do not sell your personal information.

How we use information

We use your information to respond to your request, dispatch a crew, provide estimates, and coordinate with your insurance carrier where you ask us to. We keep records of work performed as any service company does.

Cookies and analytics

This website may use basic analytics to understand general traffic. Any analytics data is aggregated and is not used to identify you personally.

How we protect information

We limit access to your information to the people who need it to serve you, and we retain it only as long as needed for business and legal purposes.

Your choices

You may ask us what information we hold about you and request that we correct or delete it, subject to our record-keeping obligations. To make a request, call us at (949) 628-6827.

Contact

Questions about this policy? Call 1st Step Restoration at (949) 628-6827 or write to us at 25255 Cabot Rd, Ste 215, Laguna Hills, CA 92653.